Do not give me what I asked, give me what I need…


We have carefully selected and teamed up with partners who do have traceable references and expertise. Our partners are able to deliver on our promises to all of our clients on the field of CX training, research and technology.


To the best of our knowledge learning that changes behavior to produce customer centricity is a process, not a single event. In the design phase of a Customer Experience project we develop a tailore-made training concept with our client in order to efficiently achieve and sustain the change. For our trusted training delivery partner we have chosen the highly professional InsideOut Leadership company. Our partner helps our clients achieve their goals with workshops, CX behavior trainings and coaching. CX training participants will receive practical and easily applicable guidelines. Participants will learn:

The individual coaching helps executives understand their strengths, motivation and the factors leading to inefficiency or failure.
You find further valuable information on our partner’s website:

Digital Natives

Companies needs to enhance customer experience by improving accessibility, usability and intuitiveness of the customer interaction with user experience (UX) design.

Our UX design partner is the internationally active Digital Natives. Our partner uses research, strategy and customer-centric consultancy to create the best digital solutions for our clients. Each of their mobile-ready websites, apps and interactive experiences are designed to surpass expectations by combining the latest in graphic design with industry-leading development techniques.
Digital Natives embraces Lean and Design Thinking methods. They like to get a deep understanding on the project context and provide solutions that are highly tailored to both the client’s and users’ needs.
You find further valuable information on our partner’s website:

BARE International

For a company it is a sustainable competitive advantage to know its customers better than its competitors. The company needs to use that knowledge to deliver value from the start to a point of emotional satisfaction by creating a consistent and rewarding customer experience. Our CX research partner is BARE International, the largest independent provider of mystery shopping programs. BARE International provides support to its partners with 30 years of experience and hundred thousands of global mystery evaluator network – whether the expectation is a local or global research project. BARE contributes to the counselling work of Clients with the best tailor-made research programs, fieldwork execution, analysis of the results, and presentation of the key learnings.
You find further valuable information on our partner’s website:

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